Frequently Asked Questions
1. What are the shipping costs?
Shipping rates vary depending on your location and the product. All fees are calculated at checkout before you complete your purchase. We work with Printful to ensure global shipping with clear and reliable pricing.
2. What payment methods do you accept?
We currently accept PayPal, which allows you to pay using:
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Credit or debit cards (Visa, MasterCard, American Express, etc.)
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PayPal balance
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Local methods (depending on your country)
You don’t need a PayPal account to complete your order.
3. How long does delivery take?
Production takes around 2–5 business days. Once shipped, estimated delivery time is:
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USA & Europe: 5–10 business days
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Asia & Middle East: 7–15 business days
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Other regions: 10–20 business days
Tracking information will be sent to you by email once your order is on its way.
4. Can I exchange or return an item?
We currently do not offer exchanges or returns for size or color preferences. However, if you’re not happy with your order, contact us! We’ll offer you a discount coupon for your next purchase. We want you to find your perfect fit without stress.
5. Will I receive an invoice for my order?
Yes. Once your purchase is confirmed, you’ll receive a digital invoice by email.
📌 If you are located in Mexico and require a formal invoice with tax (factura fiscal), please contact us within 3 days of your purchase and provide your RFC and tax details.
6. Is it safe to shop on your site?
Absolutely. Our site is protected with SSL encryption, and all transactions are processed securely. We never store your payment information.
7. What happens after I place an order?
You’ll receive a confirmation email. Then:
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Your item goes into production (2–5 days)
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We ship it and send you a tracking number
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You receive your package with style ⚡